Truly local, wherever you stay.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!

To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!

Exterior view of this delightful brick and flint property.

20 The Green - September 2019

“The interactions I had with the company and their services were friendly and professional/”

Lounge and dining area

Prospect House - September 2019

“Prompt and efficient service from booking to arrival. Housekeeper very helpful. Receiving a text to let us know when the property was ready and a key safe to gain entry on arrival after a 12 hour journey was much appreciated”

CB601 Exterior

The Mews - September 2019

“Polite and friendly”

Little Meadow - September 2019

“The staff in the local office, are always very polite and friendly and professional.”

Exterior image of this handsome barn conversion

The Holkham - September 2019

“Beautiful highly recommend”

4 Quay Point - September 2019

“Easy to book, efficient service, good information”

The front of the house is mostly laid to lawn

Ashlea - September 2019

“Simple easy to use website. Quick, polite response from real person on the phone when we called with query. Nice to see the local office too when we visited Holt.”

Beautiful views towards Whitby Abbey.

Jigsaw Cottage - September 2019

“Clear and accurate website”

4 Truman Lodge - September 2019

“Great holiday apartment”