Truly local, wherever you stay.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!

To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!

George Green's Cottage - July 2019

“Due to the way my concerns were dealt with by Suffolk Secrets”

Bewl Water View - July 2019

“Good website. Clear pricing and quality properties.”


Chapel Mead - July 2019

“Attentive and polite”


Chyanvre - July 2019

“No comment necessary”

Living Room - View 3

The Summit - July 2019

“always helpful.”

Reynards - July 2019

“Good website and helpful staff.”

The Thatched House - July 2019

“No contact with staff at the Suffolk Hoildays but a very good automated system/website and nothing went wrong with the booking.”

The Clock House - July 2019

“Very efficient and helpful staff”