Truly local, wherever you stay.

Working with Us

Our business is a people business, and we’re in the business of providing our guests with the ultimate holiday experience. Family owned and run, we foster universally high standards and take when dealing with our employees.

We are always on the lookout for talented and hardworking individuals to join our team. People who have the qualities needed for exceptional customer care, a willingness to contribute whatever it takes, and a genuine love of UK holidays. If this sounds like you, we need to talk.

We believe that every staff member deserves to have an effective workplace where he or she feels valued, is treated fairly, and is given the means to thrive, succeed and be happy. As an Investors In People award-winner, we believe in playing to people’s strengths and take delight in seeing our employees develop and grow within the business.

For information on how we process your personal data when applying for a job with us please see our Privacy Policy.

We are proud of our reputation for flexibility and fairness as an employer, providing a professional, innovative and fun place to work. If you’re interested in joining our team, take a look at the current opportunities listed below. 

Maintenance Team Member - Devon Cottage Care

Job Title: Maintenance Team Member, Devon Cottage Care

Purpose: The purpose of the Maintenance Team Member is to provide high quality and on-call maintenance services to holiday cottages and other properties. The Maintenance Team Member should aim to resolve guests’ maintenance issues in a prompt, polite and pleasant manner, minimising disruption to guests’ holidays or

Location: The position will be based from our Barnstaple depot. The Maintenance Team Member be required to travel frequently to properties throughout North Devon. Occasional travel to offices or other parts of the country may be required.

Reports to: The Maintenance Team Member the Manager, Devon Cottage Care or the
Services Assistant in the absence of the Manager.

Staff Responsibilities: The Maintenance Team Member has no staff reporting to him/her.

Liaison and Main Contacts: S/he works mainly with the Manager, the Services Assistant and other Maintenance Team Members. The Maintenance Team Member also works closely with colleagues In Marsdens Devon Cottages, Marsdens Property Management and others.

Budget Responsibilities: The Maintenance Team Member has no budget is expected to keep the cost of maintenance and repairs to a minimum.

Special Features: Work outside normal office hours and weekend work will be required, and the position will be required to be on-call until 9 pm in rotation with another Maintenance Team Member.

Please send your CV and covering letter to m.hardy@devoncottagecare.co.uk

You can find a full job description by clicking here.

We look forward to hearing from you soon.

Service Co-ordinator - Devon Cottage Care

Job Title: Services Co-ordinator

Contract Terms: The position is part-time (16 hours per week) and temporary, though it is possible the position may be made permanent.

Location: The position is based in the Devon Cottage Care offices in Barnstaple, but the Services Coordinator may also be required to travel to visit properties across North Devon. Occasional travel to attend meetings elsewhere in Devon, other offices in the South West or other parts of the UK may be required.

Purpose: The Services Co-ordinator’s central roles are providing excellent service for homeowners, clients, guests, colleagues, housekeepers and suppliers. The Service Co-ordinator administrates the
Devon Cottage Care property portfolio to high standards, to achieve the best possible customer feedback, homeowner retention, homeowner recommendations and profitability.

Reports to: The Services Co-ordinator reports to Devon Cottage Care Manager or the Regional Manager in the absence of the Manager.

Staff Responsibilities: No staff report to the Services Co-ordinator.

Liaison and Main Contacts: S/he works mainly with guests, homeowners, colleagues in Devon Cottage Care, housekeepers, cleaners, colleagues in other Original Cottages brands in
Devon and the Devon Cottage Care Manager.

Special Features: The Services Co-ordinator is required to work full-time, 5 days a week between Monday and Saturday by agreement with their line manager. It is expected that the Services Coordinator takes his/her holidays outside the main school holiday periods. The Services Coordinator will provide on-call cover outside of normal office hours (including Sundays and Public Holidays) in rotation with other members of the team.

Please send your CV and covering letter to m.hardy@devoncottagecare.co.uk

You can find a full job description by clicking here.

We look forward to hearing from you soon.

Property Management Supervisor - Hawes, Yorkshire

We are looking for a fun, friendly, enthusiastic person with a can-do attitude to join the Property Management team in Yorkshire. You will be a conscientious hard worker, able to work on your own as well as part of the team. You will be able to keep calm under pressure and react in a helpful and constructive way. Attention to detail is vital. You will need to be able to confidently discuss the property management services, and particularly the housekeeping and maintenance services, to other members of the team, owners, and other stakeholders. It goes without saying that you need to be well organised, with great time management skills. Excellent computer skills, a good standard of written communication and a friendly and helpful telephone manner are also essential requirements of this fantastic role. 

This is a fantastic opportunity for a dynamic, passionate and confident person to build on our existing property management services. The role is principally focussed on the delivery of high-quality housekeeping and maintenance services, ensuring properties are cleaned, maintained and well-presented, with any issues are resolved in a timely fashion and to a good standard.  

Some flexibility in working hours is required, and this will include weekends. You will also provide an out of hours call service for guests staying in managed properties on rotation with other team members.   

If this role sounds of interest to you, please send your CV and covering letter to jobs@yorkshireholidaycottages.co.uk by Friday 26th July.

For the full job description, click here.

Holiday Maker Team Member - Norfolk

Purpose:  The Holidaymaker Team’s role is providing a great customer experience for all guests prior to, during and after their holiday.

Location: The position is based in the Norfolk Cottages office in Holt or Wells. 

Reports to: The Holidaymaker Team reports to the Operations Manager.

Liaison and Main Contacts: Works mainly with guests, to resolve any queries they may have, when booking, staying or post-holiday in our properties. Also works closely with homeowners, colleagues in the New Business Team, the Homeowner Services team and Norfolk Cottage Care as required. 

Special Features: The position is required to work as per a staff rota for their contract number of 8 hours every Saturday, 9 am - 5.00pm.  Work outside normal office hours and on Sundays / Public Holidays may occasionally be required.

To apply, please send in a CV  and covering letter to info@norfolkcottages.co.uk by Sunday 21st July 2019.

You can download the full job description by clicking here.

We look forward to hearing from you soon.

Homeowner Team Manager - Devon

An exciting opportunity to join the Marsdens brand as Homeowner Team Manager. This is an integral role in delivering high levels of support to our Homeowners while co-ordinating and supporting the Homeowner Team in delivering the brand objectives. 

The Marsdens brand is an exciting place to work, with our office situated in the lovely village of Braunton, with many of the golden sandy beaches only a short drive away. We are looking for an individual with strong organisational and analytical skills, excellent interpersonal communication and a ‘can-do’ attitude to lead the Homeowner Team and assist in delivering the brand strategy through Homeowner support and analysis. One of the candidates key responsibilities will be setting up and monitoring the progress of new properties.  They will need to manage a portfolio of properties while monitoring the booking performance, repeat booking performance, ensuring Health & Safety requirements and advising Homeowners on the best direction for their property/s.  The Homeowner Team Manager is a full-time role and will be directly responsible for the Property Manager and Homeowner Services Assistant.

The ideal candidate will be a confident people person who can demonstrate evidence of managing people and data analysis. We are looking for a team player who wants to join the leading independent holiday letting agent in North Devon and part of the Original Cottages family. 

Click here to download the full job description and person specification.

Please send a CV and covering letter with a little bit about you and why the job appeals to you. This should be addressed to Oliver McCarron and sent to careers@marsdens.co.uk

The closing date for applications is: Monday 5th August 2019