Working with Us

Our business is a people business, and we’re in the business of providing our guests with the ultimate holiday experience. Family owned and run, we foster universally high standards and take our values importantly when dealing with our employees.

We are always on the lookout for talented and hardworking individuals to join our team. People who have the qualities needed for exceptional customer care, a willingness to contribute whatever it takes, and a genuine love of UK holidays. If this sounds like you, we need to talk.

We believe that every staff member deserves to have an effective workplace where he or she feels valued, is treated fairly, and is given the means to thrive, succeed and be happy. As an Investors In People award-winner, we believe in playing to people’s strengths and take delight in seeing our employees develop and grow within the business.

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We are proud of our reputation for flexibility and fairness as an employer, providing a professional, innovative and fun place to work. If you’re interested in joining our team, take a look at the current opportunities listed below. 


Backend Software Developer, Remote

Full time (37.5 hours/week).

Role summary

We are looking for a Backend Software Developer to build and implement functional products. You will work with other Developers, Product Owners and Project Managers throughout the software development lifecycle.

In this role, you should be a team player with a keen eye for detail and problem solving skills. If you have experience in Agile development and popular coding languages we’d love to hear from you.

You will work alongside the existing Development Team on a range of projects and products including our market leading holiday booking system and API, company websites and integrations with third party systems.

To apply, please forward a CV onto l.timewell@originalcottages.co.uk for consideration.

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Customer Support Advisor

Full time (37.5 hours/week).

Role summary

The Customer Support position provides a great opportunity to be part of a fantastic team.

The Customer Support Team is another exciting innovation aimed at further improving our customer’s experience in those first important moments when they contact us to talk to us about their holiday or if they need to speak to “a real person” about something else connected with it.  The team is based at the company’s Group Services office in Reepham and operates separately but in close support of all brands in the Original Cottages Family.

Fixed Term Position initially for 3 months, there is potential to move into a permanent position

To apply, please send your CV and a covering letter to jobs@originalcottages.co.uk.

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Property Management Services Coordinator. Based in Norfolk

Full time (37.5 hours/week).

Role summary

Office based (Holkham & Holt) with occasional home working as required.

The PMS Coordinator is an exciting role and is an essential part of the effective delivery of our Property Management Service. Norfolk Cottage Care currently manages 150 properties and with a growing portfolio, there is never a dull day. You will be responsible for supporting the smooth operation of our service – building key relationships with homeowners, guests, and internal & external suppliers. The need to be calm under pressure, professional and happy to be hands on when needed is essential. If you feel you have great people skills and a fun positive attitude, we want to hear from you.

To apply, please send your CV and a covering letter to l.foster@norfolkcottagecare.co.uk We are keen to fill this vacancy as soon as possible so please apply promptly.

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Holiday Home Keyholder/Property Manager

Norfolk Cottage Care are looking for reliable people, to look after our holiday cottages on behalf of our homeowners in several key areas around Norfolk as part of our flourishing managed service.

You will be responsible for guest arrival, departure, and queries throughout their stay in the property. You will be the first point of contact for our guests dealing with issues that may arise during their stay. Also, regular contact / updates with homeowners and the Norfolk Cottage Care team.

We are looking for flexible people who love Norfolk, property and also delivering great customer service. Changeover days are often Friday and Saturday, but more and more customers are visiting Norfolk for short breaks so being available to cover seven days a week is essential. Guests currently check in after 4pm and check out before 9am.

We pay a good hourly rate together with a monthly retainer, dependent on the number of properties you look after, and also mileage. A clean driving license is essential.

We are looking for Holiday Home Keyholders for various locations around Norfolk so if you think this is for you, we would be delighted to hear from you.

Please note this is a zero-hour contract and will require flexibility. You will be required to be on call for guests until 9pm.

Please send your CV, and covering letter to l.foster@norfolkcottagecare.co.uk


Homeowner Account Manager - Based in South West

Full time (37.5 hours/week).

Role summary

At Original Cottages we are one big family and that includes our homeowners too. They are an integral part of our business and we want to make them feel right at home from that first hello, right through every touch point of their journey with us. Your role as Homeowner Account Manager will be to invest in and harness this relationship, ensuring open friendly communication, reliability, flexibility and innovation in your approach.

To apply, please send your CV and a covering letter to s.scully@originalcottages.co.uk The closing date for applications is Friday 14th May 2021.

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Homeowner Services Assistant - Based in Cornwall.

Full time (37.5 hours/week).

Role summary

This role provides key administrative support and delivers great customer service to our homeowners as they take steps into the holiday letting business and support work aimed at retaining existing Homeowners and their properties The Homeowner Services Team works closely with colleagues in Property Recruitment, Property Management Services and Customer Support..

To apply, please send your CV and a covering letter to m.garrido@originalcottages.co.uk.The closing date for applications is Friday 21st May 2021.

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Homeowner Account Manager. Based in St Ives

Full time (37.5 hours/week).

Role summary

At Original Cottages we are one big family and that includes our homeowners too. They are an integral part of our business and we want to make them feel right at home from that first hello, right through every touch point of their journey with us. Your role as Homeowner Account Manager will be to invest in and harness this relationship, ensuring open friendly communication, reliability, flexibility and innovation in your approach.

To apply, please send your CV and a covering letter to s.scully@originalcottages.co.uk The closing date for applications is Thursday 20th May

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Property Recruiter. Based in West Cornwall

Full time (37.5 hours/week).

Role summary

We are looking for a Property Recruiter to join our team in Cornwall primarily covering West Cornwall but with the flexibility to travel anywhere required within the County. This position will be essential in building a quality portfolio of properties for the Original Cottages family of brands, and one that will shape the homeowner’s journey as they navigate the exciting world of holiday letting.

To apply, please send your CV and a covering letter to a.leach@originalcottages.co.uk. The closing date for applications is Friday 14th May

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Homeowner Account Manager. Based in Suffolk

Full time (37.5 hours/week).

Role summary

At Original Cottages we are one big family and that includes our homeowners too. They are an integral part of our business and we want to make them feel right at home from that first hello, right through every touch point of their journey with us. Our Homeowner Account Managers act as the first point of contact for homeowners, and you should build good relationships with them to encourage communication, loyalty and retention. The Homeowner Services team works closely with colleagues in Property Recruitment, Property Management Services and Customer Support..

To apply, please send your CV and a covering letter to a.brown@originalcottages.co.uk The closing date for applications is Monday 31st May

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Homeowner Account Manager. Based in Suffolk

Part time (22.5 hours/week).

Role summary

At Original Cottages we are one big family and that includes our homeowners too. They are an integral part of our business and we want to make them feel right at home from that first hello, right through every touch point of their journey with us. Our Homeowner Account Managers act as the first point of contact for homeowners, and you should build good relationships with them to encourage communication, loyalty and retention. The Homeowner Services team works closely with colleagues in Property Recruitment, Property Management Services and Customer Support..

To apply, please send your CV and a covering letter to a.brown@originalcottages.co.uk The closing date for applications is Monday 31st May

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Purchase Ledger Clerk. Based in Reepham, Norfolk

Maternity cover. Full time (37.5 hours/week).

Role summary

This is an exciting opportunity to join our rapidly growing business. This is an entry level position to support and provide resilience to the Purchase Ledger Team as well as the wider finance department. It is also to engage with and support the development of processes and procedures as we enable that growth. 

To apply, please send your CV and a covering letter to k.johnson@originalcottages.co.uk The closing date for applications is Friday 21st May 2021.

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Housekeepers and Cleaners. Beer, Seaton, and surrounding areas

Role summary

We’re on the lookout for self-employed cleaners and housekeepers to help maintain our growing portfolio of self-catering accommodation.

If you're thorough, flexible, reliable and proud of your work, please get in touch by calling 07467353887 or emailing t.kyle@tocc.co.uk

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