Working with Us

Our business is a people business, and we’re in the business of providing our guests with the ultimate holiday experience. Family owned and run, we foster universally high standards and take our values importantly when dealing with our employees.

We are always on the lookout for talented and hardworking individuals to join our team. People who have the qualities needed for exceptional customer care, a willingness to contribute whatever it takes, and a genuine love of UK holidays. If this sounds like you, we need to talk.

We believe that every staff member deserves to have an effective workplace where he or she feels valued, is treated fairly, and is given the means to thrive, succeed and be happy. As an Investors In People award-winner, we believe in playing to people’s strengths and take delight in seeing our employees develop and grow within the business.

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We are proud of our reputation for flexibility and fairness as an employer, providing a professional, innovative and fun place to work. If you’re interested in joining our team, take a look at the current opportunities listed below. 


Regional Imagery Manager - Based in Wales

Full time (37.5 hours/week).

Role summary

We are looking for a passionate, creative and organized individual who will lead on imagery in Wales. The Regional Imagery Manager will join the Imagery team alongside other regional imagery managers across the UK and will be reporting directly to the Head of Imagery and will focus on improving the quality of the property photography portfolio inline with the TOCC Photography Standards and Brand Guidelines, ensure our lifestyle, landscape and area imagery are of good quality and being used in the best way on our websites and other marketing materials.

To apply, please send your CV and a covering letter to s.flanagan@originalcottages.co.uk. We are keen to fill this vacancy as soon as possible so please apply promptly

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Head of Communications - Based in Norfolk

Maternity Cover. Full time (37.5 hours/week).

Role summary

We’re looking for a Head of Communications (maternity cover) who is passionate about impactful communications which improve the customer experience, be that customer a holidaymaker, homeowner or member of the team

To apply, please send your CV and a covering letter to s.holman@originalcottages.co.uk for consideration.

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Backend Software Developer, Remote

Full time (37.5 hours/week).

Role summary

We are looking for a Backend Software Developer to build and implement functional products. You will work with other Developers, Product Owners and Project Managers throughout the software development lifecycle.

In this role, you should be a team player with a keen eye for detail and problem solving skills. If you have experience in Agile development and popular coding languages we’d love to hear from you.

You will work alongside the existing Development Team on a range of projects and products including our market leading holiday booking system and API, company websites and integrations with third party systems.

To apply, please forward a CV onto l.timewell@originalcottages.co.uk for consideration.

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Holiday Home Keyholder/Property Manager - Based in Norfolk

Norfolk Cottage Care are looking for reliable people, to look after our holiday cottages on behalf of our homeowners in several key areas around Norfolk as part of our flourishing managed service.

You will be responsible for guest arrival, departure, and queries throughout their stay in the property. You will be the first point of contact for our guests dealing with issues that may arise during their stay. Also, regular contact / updates with homeowners and the Norfolk Cottage Care team.

We are looking for flexible people who love Norfolk, property and also delivering great customer service. Changeover days are often Friday and Saturday, but more and more customers are visiting Norfolk for short breaks so being available to cover seven days a week is essential. Guests currently check in after 4pm and check out before 9am.

We pay a good hourly rate together with a monthly retainer, dependent on the number of properties you look after, and also mileage. A clean driving license is essential.

We are looking for Holiday Home Keyholders for various locations around Norfolk so if you think this is for you, we would be delighted to hear from you.

Please note this is a zero-hour contract and will require flexibility. You will be required to be on call for guests until 9pm.

Please send your CV, and covering letter to l.foster@norfolkcottagecare.co.uk


Property Managed Services Coordinator - Based in Wadebridge.

Full time (37.5 hours/week).

Role summary

Are you passionate about people, property and particularly Cornwall?

How would you like to be the all-important link between our holiday properties and their owners, our guests, and the people who keep our properties running smoothly and looking great?

Here at Cornish Cottage Care we look after over 200 cottages in Wadebridge and East Cornwall. In fact, we’re one of the busiest businesses in Original Cottages – a nationwide family of holiday property brands.

To apply, please send your CV and a covering letter to s.wilment@cornishcottagecare.co.uk. The closing date for applications is Friday 13th August 2021.

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Property Managed Services Coordinator - Based in Looe.

Full time (37.5 hours/week).

Role summary

Are you passionate about people, property and particularly Cornwall?

How would you like to be the all-important link between our holiday properties and their owners, our guests, and the people who keep our properties running smoothly and looking great?

Here at Cornish Cottage Care we look after over 200 cottages in Wadebridge and East Cornwall. In fact, we’re one of the busiest businesses in Original Cottages – a nationwide family of holiday property brands.

To apply, please send your CV and a covering letter to s.wilment@cornishcottagecare.co.uk. The closing date for applications is Friday August 6th 2021.

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Property Managed Services Team Manager - Based in Norfolk

Full time (37.5 hours/week).

Role summary

The PMS Team Manager is an exciting and essential role at the heart of our Property Management Services offering. You will be responsible for the smooth operation of the PMS function, which includes management of our office and field based teams, co-ordination of our property services and delivery of services through your team and external suppliers.

Closing date: 13th August 2021.

To apply, please send your CV and a covering letter to jobs@originalcottages.co.uk

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Homeowner Account Manager - Based in Salcombe/Dartmouth

Full time (37.5 hours/week).

Role summary

At Original Cottages we are one big family and that includes our homeowners too. They are an integral part of our business and we want to make them feel right at home from that first hello, right through every touch point of their journey with us. Your role as Homeowner Account Manager will be to invest in and harness this relationship, ensuring open friendly communication, reliability, flexibility and innovation in your approach.

To apply, please send your CV and a covering letter to s.scully@originalcottages.co.uk The closing date for applications is 31st July 2021.

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Property Recruiter - Based in West Cornwall

Full time (37.5 hours/week).

Role summary

We are looking for a Property Recruiter to join our team in Cornwall primarily covering West Cornwall but with the flexibility to travel anywhere required within the County. This position will be essential in building a quality portfolio of properties for the Original Cottages family of brands, and one that will shape the homeowner’s journey as they navigate the exciting world of holiday letting.

To apply, please send your CV and a covering letter to a.leach@originalcottages.co.uk. The closing date for applications is Friday 13 August 2021;

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Purchase Ledger Clerk - Based in Reepham, Norfolk

Maternity cover. Full time (37.5 hours/week).

Role summary

This is an exciting opportunity to join our rapidly growing business. This is an entry level position to support and provide resilience to the Purchase Ledger Team as well as the wider finance department. It is also to engage with and support the development of processes and procedures as we enable that growth. 

To apply, please send your CV and a covering letter to k.johnson@originalcottages.co.uk The closing date for applications is Saturday 31st July 2021.

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Lead Implementation Specialist - Based in Norfolk

Full time (37.5 hours/week).

Role summary

The Lead Implementation Specialist position provides an exciting opportunity to be part of a team focused on continuous improvement and delivering change throughout all operational areas of the business..

The Operations Support Team collaborates with teams across the organisation to deliver innovative solutions to challenges our external and internal customers are facing. Whether that’s in those first important moments when they contact us to talk to us about a potential holiday, confirming a booking, or on holiday or post-holiday support. .

The Operations Support Team have 3 key goals when delivering solutions to the business;.

  • Operational efficiency
  • Customer experience; internal and external
  • Income generation

To apply, please send your CV and a covering letter to o.brooks@originalcottages.co.uk The closing date for applications is 13th August 2021.

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Homeowner Account Manager – Based in Windermere

Part time (30 hours/week).

Role summary

At Original Cottages we are one big family and that includes our homeowners too. They are an integral part of our business and we want to make them feel right at home from that first hello, right through every touch point of their journey with us. Our Homeowner Account Managers act as the first point of contact for homeowners, and you should build good relationships with them to encourage communication, loyalty and retention. The Homeowner Services team works closely with colleagues in Property Recruitment, Property Management Services and Customer Support.

The usual working week is Monday to Saturday and some “out of hours” working and flexibility to meet demand may also be required. Based in our Windermere office with occasional home working.

Recruitment schedule:

  • Friday 20th August – Closing date/invitations sent for 1st interview
  • Tuesday 24th August – 1st interviews
  • Psychometric assessments will be sent to those selected for the 2nd interview
  • Tuesday 7th September – 2nd interviews

To apply, please send your CV and a covering letter to jobs@originalcottages.co.uk. The closing date for applications is 20th August 2021.

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Property Recruiter - Based in Yorkshire

Full time (37.5 hours/week).

Role summary

We are looking for a Property Recruiter to join our team in Yorkshire primarily covering North Yorkshire, the Yorkshire Dales and Northumberland National Park, but with the flexibility to travel anywhere required. This position will be essential in building a quality portfolio of properties for the Original Cottages family of brands, and one that will shape the homeowner’s journey as they navigate the exciting world of holiday letting.

To apply, please send your CV and a covering letter to jobs@originalcottages.co.uk. The closing date for applications is Friday 23rd July 2021.

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Property Recruiter - North Lake District

Full time (37.5 hours/week).

Role summary

We are looking for a Property Recruiter to join our team in the North Lake District, but with the flexibility to travel anywhere required. This position will be essential in building a quality portfolio of properties for the Original Cottages family of brands, and one that will shape the homeowner’s journey as they navigate the exciting world of holiday letting.

To apply, please send your CV and a covering letter to jobs@originalcottages.co.uk. The closing date for applications is Friday 20th August 2021.

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Property Management Services Coordinator - Based in East Devon and Dorset

Full time (37.5 hours/week).

Role summary

The Property Management Services Coordinator is an exciting role, essential to the effective delivery of our Property Management Services offering. This role is particularly important as it has a roaming brief across a number of offices along the South Coast. Providing support across multiple brands and areas the role requires flexibility and a solutions-focused approach.

The role is initially offered for 6 months with the possibility of the role being made permanent.

To apply, please send your CV and a covering letter to t.kyle@originalcottages.co.uk The closing date for applications is Monday 2nd August 2021.

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Property Management Services Coordinator - Based in South Devon and East Cornwall

Full time (37.5 hours/week).

Role summary

The Property Management Services Coordinator is an exciting role, essential to the effective delivery of our Property Management Services offering. This role is particularly important as it has a roaming brief across a number of offices along the South Coast. Providing support across multiple brands and areas the role requires flexibility and a solutions-focused approach.

The role is initially offered for 6 months with the possibility of the role being made permanent.

To apply, please send your CV and a covering letter to t.kyle@originalcottages.co.uk The closing date for applications is Monday 2nd August 2021

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Accounts Officer - Based in Norfolk

Full time (37.5 hours/week).

Role summary

To ensure our company’s significant growth aspirations are achieved we are seeking an energetic & focussed accounts team member with commitment to the role. You will need to demonstrate an eye for detail, be enthusiastic and focused on a career in finance.

This would suit someone with a positive attitude and a can-do approach who is willing to learn and looking to develop themselves, or someone who has already started that journey, full training will be provided.

To apply, please send your CV and a covering letter to m.pooley@originalcottages.co.uk The closing date for applications is Friday 9th August 2021.

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Lake District: Property Management Services Coordinator

Full time, competitive rates of pay, company pension and other benefits.

Role summary

We're looking for a Property Management Services Coordinator to join our team in the Lake District. This is a full time role, working across 5 days a week to include Saturdays. The role is exciting and varied, you will be responsible for organising and delivering a variety of services at our owner’s holiday properties to enable smooth operation of the PMS offering.

Recruitment schedule:

  • Friday 20th August – Closing date/invitations sent for 1st interview
  • Tuesday 24th August – 1st interviews
  • Psychometric assessments will be sent to those selected for the 2nd interview
  • Tuesday 7th September – 2nd interviews

To apply, please send your CV and a covering letter to jobs@originalcottages.co.uk. Closing date 20th August 2021.

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Lake District: Property Management Services Maintenance Persons

Full time, competitive rates of pay, company pension and other benefits.

Role summary

We're looking for 2 x maintenance team members to join our team in the Lake District. These are exciting new roles, based in South Lakes/North Lakes. These are 2 x full time roles, working across 5 days a week to include weekends.

The PMS Maintenance team member role is exciting and varied, you will be responsible for delivering a variety of services at our owner’s holiday properties to enable smooth operation of the PMS offering.

Recruitment schedule:

  • Friday 20th August – Closing date/invitations sent for 1st interview
  • Tuesday 24th August – 1st interviews
  • Psychometric assessments will be sent to those selected for the 2nd interview
  • Tuesday 7th September – 2nd interviews

Closing date 20th August 2021.

To apply, please send your CV and a covering letter to jobs@originalcottages.co.uk.

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Devon: Team Operations Manager (Property Management Services)

Full time, competitive rates of pay, company pension and other benefits.

Role summary

This is a really exciting role, managing the day to day operations of the business, assisting the DCC Manager and deputising for them where necessary.  You will be a key contact person for the rest of the team, for suppliers and housekeepers and also for our key suppliers. You will also help with recruiting new properties to grow the business. So you will need a proven ability to build and maintain strong relationships at all levels and with strong problem-solving skills and a willingness to roll up your sleeves and dive in mean that this is a role with a lot of variety, responsibility and huge satisfaction. 
 
Closing date: Friday 6 August. 
 
Applications and queries to m.hardy@devoncottagecare.co.uk

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Operations Support Specialist - Based in Norfolk

Full time (37.5 hours/week).

Role summary

The Operations Support Specialist role is an exciting opportunity for someone who loves to problem solve, enjoys building relationships and providing great service to our internal customers. The role offers variety whilst working with our teams across the business to improve our external customer experience.

To apply, please send your CV and a covering letter to o.brooks@originalcottages.co.uk The closing date for applications is Friday 13th August 2021.

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Adoption Specialist - Based in Norfolk

Full time (37.5 hours/week).

Role summary

The Adoption Specialist is a new and exciting role within the Operations Support Team which is focused on providing our internal customers with a positive training experience for new products and processes released by the Operations Support Team, to maximise success. Alongside looking at ways we can deliver the best support to the business to cater to our teams training and development needs.

To apply, please send your CV and a covering letter to o.brooks@originalcottages.co.uk The closing date for applications is Friday 13th August 2021.

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Property Managed Services Maintenance Team Member - Based in Suffolk

Full time (37.5 hours/ week).

Role summary

The position of Maintenance Operative will involve covering 'on demand' and planned maintenance issues for our portfolio of managed holiday let properties.

The position will involve considerable travel across a designated area within Suffolk, with jobs planned by the Suffolk Cottage Care Team.

The role reports into the Suffolk Cottage Care Manager.

To apply please send a covering letter and CV to help@suffolkcottagecare.co.uk. The closing date for applications is Friday 13th August 2021. We are keen to fill this vacancy as soon as possible so please apply promptly

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Housekeepers and Cleaners 

Beer, Seaton, and surrounding areas

Role summary

We’re on the lookout for self-employed cleaners and housekeepers to help maintain our growing portfolio of self-catering accommodation.

If you're thorough, flexible, reliable and proud of your work, please get in touch by calling 07467353887 or emailing t.kyle@tocc.co.uk

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Suffolk

Role summary

Suffolk Cottage Care is the managed services arm within Suffolk Secrets. We require Housekeepers who work to the very highest standards to prepare holiday accommodation for our discerning customers. You should be available to work on any day, although many of the changeovers are on a Friday and Saturday. You must have transport and be able to travel to our Saxmundham office to pick up welcome bags etc. Work is available all year round but is especially busy during the summer months.

To find out more please email: help@suffolkcottagecare.co.uk