Working with us
Our business is a people business, and we’re in the business of providing our guests with the ultimate holiday experience. Family owned and run, we foster universally high standards and take a strongly ethical approach when dealing with our employees.
We are always on the lookout for talented and hardworking individuals to join our team. People who have the qualities needed for exceptional customer care, a willingness to contribute whatever it takes, and a genuine love of UK holidays. If this sounds like you, we need to talk.
We believe that every staff member deserves to have an effective workplace where he or she feels valued, is treated fairly, and is given the means to thrive, succeed and be happy. As an Investors In People award-winner, we believe in playing to people’s strengths and take delight in seeing our employees develop and grow within the business.
We are proud of our reputation for flexibility and fairness as an employer, providing a professional, innovative and fun place to work. If you’re interested in joining our team, take a look at the current opportunities listed below.
Property Services Coordinator - Cornish Cottage Care
Playing a key function in the ‘control room’ of our rapidly growing business providing a range of property management and cleaning services, the role ensures the provision of a high quality customer experience and efficient deployment of field operations. Based in Wadebridge, developing valuable and longstanding relationships with our clients the jobholder will engage in a broad range of initiatives that will involve sales, customer support, complaint resolution, administration, and various initiatives to improve service quality and business development.
To download the full job description, please click here. To find out more and apply then please send your CV and a covering letter outlining the reasons for your interest and suitability to Sarah Willment by email to: firstname.lastname@example.org
Housekeeping Team Leader - Cornish Cottage Care
Our customers expect nothing less than immaculate standards of cleanliness and presentation of their holiday cottage and this role plays a key function in making sure that this expectation is met.
Based in Wadebridge, the role involves managing a selection of prestigious high-quality holiday homes in the popular North Cornwall area. The jobholder knows each of them intimately, taking a personal pride in upholding the finest standards and being both highly proactive and reactive to the client’s needs.
If you are interested to learn more, please click here for the full job description.
Cottage Care Team Member - Norfolk Cottage Care
Due to the rapid expansion of our managed service, Norfolk Cottage Care team are looking for a Cottage Care Team Member.
This is a very interesting and flexible role working for a newly established Cottage Care company based in North Norfolk. The role will be central to the successful establishment of the business, driving the expected future growth and supporting the day-to-day operations. The role will involve talking to new and existing property owners, as well as customers and trades people.
The ability to identify and target sales opportunities, perform sales visits, prepare quotes and follow up prospects will be a core part of the role on offer. The role will also require supporting the day-to-day operations of the business. Attached is the job description letting you know a little more about the role. You need to be an excellent communicator, relish details and competent and happy working with technology and with other parts of our business.
To complement the team we are looking for a hard-working, friendly, approachable person who has a great sense of humour. We look forward to hearing from you soon.
Please send your CV and covering letter to Matt Frost at email@example.com. The closing date for applications is Friday 3rd August 2018, but don’t delay as we encourage early applications for the position. You can find a full job description by clicking here.
We look forward to hearing from you soon.
Operations Support - Original Cottages
Looking for a new challenge or change of career path then read on as we have temporary full-time and part-time positions available in our Sales Support Team in our offices in Reepham. The role will involve taking calls from customers and helping them find that perfect break in one of our self-catering properties. You will be joining a team with 35+ other dedicated work colleagues!
Your responsibilities will not only be telephone based but will also include answering customer enquiries from the brand websites, working with different software, including our own booking system, other administrative tasks and projects which come our way.
If you enjoy a challenge and are able to keep a calm and positive attitude in a busy office environment, then this could be the job for you!
The full job description can be found here as a pdf
To apply please send a covering email and your CV to firstname.lastname@example.org
Financial Controller - Original Cottages
This is an exciting opportunity to join our growing business and help shape the management and day to day operations of our finance team. You will report to and work closely with our finance director (FD) John to motivate, develop and grow our accounts team. A full job description and person specification can be seen here.
Please send a CV and covering letter (this is important to us) with a little bit about you and why the job appeals to you. This should be addressed to John Willmott and sent to email@example.com. We encourage early applications and we look forward to hearing from you soon.
Accounts Team Member - Original Cottages
An exciting opportunity has arisen in our busy accounts department in Reepham (Norfolk) for a full time Accounts Team member. This is a varied role including some purchase ledger work, monthly petty cash and company credit card reconciliations. If you like working within a busy team, and have previous experience in similar position using Sage and have good Excel skills, then we would love to hear from you.
Please send your CV and covering letter to Michelle Pooley – Company Accountant and Accounts Manager at firstname.lastname@example.org. We encourage early applications for the position. You can find a full job description by clicking here. We look forward to hearing from you!
Property Services Manager – Suffolk Cottage Care
A very exciting opportunity in a rapidly expanding part of the business. The Property Services Manager plays an integral role in Suffolk, leading a small team of experienced individuals with over 300 managed properties. Suffolk Cottage Care handles three major work streams for our property homeowners; housekeeping, planned maintenance and reactive maintenance.
We are looking for an ambitious, customer focused individual with experience of managing teams. As the Suffolk Cottage Care operation grows we are looking for someone who is able to enhance our services, develop a team of around 10 employees and develop the P&L with improved income streams.
This role is based in Saxmundham, if you are interested please click here.
Homeowner and Guest Services Assistant - Wyke Dorset Cottages
We have an exciting new opportunity to join our team working in West Dorset. As our Homeowner and Guest Services Assistant you will be helping us deliver an excellent level of customer and homeowner care at all times. The position is part-time, home and office based, working 20 hours per week across 5 days between Monday and Saturday - so if you can demonstrate a great attitude, excellent oral and written communication skills, computer literacy, attention to detail, initiative, and experience of providing outstanding customer service get in touch today!
For a full job specification please click here. If you think you're our perfect match, please apply by sending across your CV to us at email@example.com. Closing date for application is Monday 6th August 2018.