Working with us
Our business is a people business, and we’re in the business of providing our guests with the ultimate holiday experience. Family owned and run, we foster universally high standards and take a strongly ethical approach when dealing with our employees.
We are always on the lookout for talented and hardworking individuals to join our team. People who have the qualities needed for exceptional customer care, a willingness to contribute whatever it takes, and a genuine love of UK holidays. If this sounds like you, we need to talk.
We believe that every staff member deserves to have an effective workplace where he or she feels valued, is treated fairly, and is given the means to thrive, succeed and be happy. As an Investors In People award-winner, we believe in playing to people’s strengths and take delight in seeing our employees develop and grow within the business.
We are proud of our reputation for flexibility and fairness as an employer, providing a professional, innovative and fun place to work. If you’re interested in joining our team, take a look at the current opportunities listed below.
Property Services Coordinator - Cornish Cottage Care
Playing a key function in the ‘control room’ of our rapidly growing business providing a range of property management and cleaning services, the role ensures the provision of a high quality customer experience and efficient deployment of field operations. Based in Wadebridge, developing valuable and longstanding relationships with our clients the jobholder will engage in a broad range of initiatives that will involve sales, customer support, complaint resolution, administration, and various initiatives to improve service quality and business development.
To download the full job description, please click here. To find out more and apply then please send your CV and a covering letter outlining the reasons for your interest and suitability to Sarah Willment by email to: firstname.lastname@example.org
Housekeeping Team Leader - Cornish Cottage Care
Our customers expect nothing less than immaculate standards of cleanliness and presentation of their holiday cottage and this role plays a key function in making sure that this expectation is met.
Based in Wadebridge, the role involves managing a selection of prestigious high-quality holiday homes in the popular North Cornwall area. The jobholder knows each of them intimately, taking a personal pride in upholding the finest standards and being both highly proactive and reactive to the client’s needs.
If you are interested to learn more, please click here for the full job description.
Property Administration Assistant - Cornish Horizons
This is a key role supporting our team of Property Managers in all areas of administration and coordination with new property integration. To provide excellent service to homeowners to ensure their property is fully set up for marketing and booking, and the handover is seamless. The Property Assistant also assists the team as a whole in managing projects that may arise, monitoring the performance of new properties becoming established and liaising closely with homeowners to ensure a high standard of service, providing customer feedback and building strong relationships to encourage homeowner retention. The role which requires a high degree of accuracy, some creative ability to help with writing property and travel descriptions, a methodical approach to working through the processes involved in setting up a new property and to be able to work with minimal supervision as the Property Managers are field-based across Cornwall.
There will be daily contact with both prospective homeowners and existing owners both in person, by telephone and email. A confident telephone manner and experience of using Microsoft packages is necessary together with a good team spirit and the ability to keep calm under pressure as priorities can change through the course of a working day. A good standard of spelling and punctuation is essential together with an eye for detail and a desire to succeed in a challenging and growing business.
The role could potentially be based at any one of our offices in Cornwall and will involve travel to other office locations and meeting points in the county from time to time. It may involve some weekend working so flexibility is necessary. To download the full job description please click here.
To apply for this position please send an up-to-date CV and covering letter to Annabel Leach by email to email@example.com
Property Recruitment Manager – Norfolk Country Cottages, Holt
We are looking for a fun, friendly, enthusiastic person with a can-do attitude to join the management team as Portfolio Development Manager. You will be a leader, confident driving team and individual performance becoming the fulcrum of the recruitment team and thus future growth of Norfolk’s property portfolio. A confident personality is imperative as you will often be the first person that our homeowner’s contact during their journey from idea to reality. In addition to homeowners you will also be a confident networker, comfortable working existing and new contacts and leads. An inquisitive and challenging personality will help identify opportunities to improve processes and deliver change. You will be happy working individually or as part of a team. You will be able to keep calm under pressure and able to react in a helpful and constructive way. Attention to detail is vital as is an empathetic manner when liaising with homeowners and your team. It goes without saying that you need to be well organised, with great time management skills. Excellent computer skills, a good standard of written communication and a friendly and helpful telephone manner are all important parts of a fantastic role. Click here for job description.
You will report to the General Manager. The role is a permanent position leading the Recruitment Team across Norfolk, whilst having a strong understanding of other parts of the business. You will be driving the brand across the county passionate about Norfolk and property. The role is for 37.5 hours a week working 5 days to include occasional Saturday working where required. Travel will be required across the county so therefore a clean driving license is required, and a business use car is available as part of the package.
Please apply with your CV and a covering letter explaining why this role interests you and how your experience will be relevant to the position.
Closing Date: Friday 8th June First Interviews will be held on Friday 15th June, with second interviews Friday 22nd June.
Operations Support - Original Cottages
Looking for a new challenge or change of career path then read on as we have temporary full-time and part-time positions available in our Sales Support Team in our offices in Reepham. The role will involve taking calls from customers and helping them find that perfect break in one of our self-catering properties. You will be joining a team with 35+ other dedicated work colleagues!
Your responsibilities will not only be telephone based but will also include answering customer enquiries from the brand websites, working with different software, including our own booking system, other administrative tasks and projects which come our way.
If you enjoy a challenge and are able to keep a calm and positive attitude in a busy office environment, then this could be the job for you!
The full job description can be found here as a pdf
To apply please send a covering email and your CV to firstname.lastname@example.org
Financial Controller - Original Cottages
This is an exciting opportunity to join our growing business and help shape the management and day to day operations of our finance team. You will report to and work closely with our finance director (FD) John to motivate, develop and grow our accounts team. A full job description and person specification can be seen here.
Please send a CV and covering letter (this is important to us) with a little bit about you and why the job appeals to you. This should be addressed to John Willmott and sent to email@example.com. The closing date is Friday 15th June 2018 but don’t delay as we encourage early applications. First interviews likely to be held on the 21st & 22nd June. We look forward to hearing from you soon.
Imagery Intern - Original Cottages
The imagery team are looking to offer a paid internship to the right person which will give them valuable working experience in the world of imagery. Working with the imagery team you will be helping with the post production of holiday property photography produced by photographers in our many regional brands across the country. For more information about the role please click here.
Please send a CV and covering letter (this is important to us) with a little bit about you and why the job appeals to you. This should be addressed to Steven Flanagan and sent to firstname.lastname@example.org.
The closing date is 1st June 2018 but don’t delay as we encourage early applications. We look forward to hearing from you soon.