Contact us

Whether you need a question answered, support whilst on holiday or would like to chat with one of our local property experts about letting your property, our dedicated local teams and national customer support teams are here for you.

I'm currently on holiday

Specific local and emergency phone numbers for your holiday property can be found in your arrival documents (sent by email) and your online account:

Go to my account

If you did not create an account when booking, you can create an account now.

I have a property to let

Information about our letting services, including contact details for local property teams, can be found on our property letting page:

Letting with us
 

 

Customer support

Our customer support teams can help find the perfect property for your holiday, manage existing bookings and provide answers to property, booking and general enquiries.

Fastest option

Live chat with us

Available 10am-4pm Monday-Saturday.

Launch live chat

 

Call us

03332 020899

Available 9am-5pm Monday-Saturday.

Our teams will answer your call as soon as possible. During busy periods this may take 15-30 minutes.

 

Email us

hello@
originalcottages.co.uk

For non-urgent enquiries.

We aim to respond to emails within 2 working days.

 

Our local offices

Original Cottages

Address:

Bank House, Market Place, Reepham, Norfolk, NR10 4JJ

Office phone:

03332 020899

Office Opening Hours:

Closed due to Covid-19 restrictions
Phone lines remain open

Abercynon

Address:

Ty Menter, Navigation Park, Abercynon, Rhondda Cynon Taf, CF45 4SN

Office phone:

01650 511101

Office Opening Hours:

Closed due to Covid-19 restrictions

Abersoch

Address:

Stryd Fawr, Abersoch, Pwllheli, LL53 7DT

Office phone:

01758 740992

Office Opening Hours:

Mon: 10.00-16.00
Tue: 10.00-16.00
Weds: 13.00-16.00
Thur: 10.00-16.00
Fri: 10.00-17.00
Sat: 09.00-17.00
Sun: Closed

Aldeburgh

Address:

Suffolk Secrets, 152 High Street, Aldeburgh, Suffolk, IP15 5AQ

Office phone:

01502 722717

Office Opening Hours:

Tues-Fri: 09.00-17.00
Currently closed Mon, Sat, Sun

Beer

Address:

The Old Dairy, Beer, Devon, EX12 3JA

Office phone:

01297 23221

Office Opening Hours:

Mon, Weds, Fri, Sat: 
10.00-13.00, 14.00-16.00
Closed Tues, Thurs, Sun

Braunton

Address:

2 The Square, Braunton, Devon, EX33 2JB

Office phone:

01271 813777

Office Opening Hours:

Mon-Fri: 10.00-16.00
Sat: closed temporarily
Sun: closed

Brighton

Address:

3 Kensington Place, Brighton, East Sussex, BN1 4EJ

Office phone:

01273 308779

Office Opening Hours:

Mon, Tue, Wed, Fri: 09.00-14.30
Thur, Sat, Sun: Closed

Canterbury

Address:

Kent And Sussex Cottages, 76 Castle Street, Canterbury, Kent, CT1 2QD

Office phone:

01580 720770

Office Opening Hours:

Weds-Fri: 09.00-17.00
Sat-Tues: Closed
Closed Sun

Cemmaes

Address:

Best Of Wales, Ty Menter, Cemmaes, Powys, SY20 8QP

Office phone:

01650 511101

Office Opening Hours:

Closed due to Covid-19 restrictions

Dartmouth

Address:

6-7 Hauley Road, Dartmouth, Devon, TQ6 9AA

Office phone:

03332 020899

Office Opening Hours:

Mon, Tue, Wed, Fri, Sat:
10.00-12.00, 13.00-16.00
Thur, Sun: Closed

Elterwater

Address:

Original Cottages Lake District & Cumbria, Elterwater, Cumbria, LA22 9HS

Office phone:

01539 437417

Office Opening Hours:

Mon-Thurs: 10.00-16.00
Fri-Sat: 10.00-17.00
Closed Sun

Fowey

Address:

24b Station Road, Fowey, Cornwall, PL23 1DF

Office phone:

01841 533331

Office Opening Hours:

Mon, Tue, Thur, Fri, Sat: 
10.00-12.00, 13.00-16.00
Closed Weds, Sun

Gosforth

Address:

5-10 Causey Street, Gosforth, Newcastle Upon Tyne, NE3 4DJ

Office phone:

01912 499322

Office Opening Hours:

Mon, Tues, Thurs: 09.00-17.00
Closed Weds, Fri, Sat, Sun

Holkham

Address:

Hill Farm Barn, Holkham, Norfolk, NR23 1AD

Office Opening Hours:

Mon-Sat: 09.00-17.00
Closed Sundays

Holt

Address:

6 High Street, Holt, Norfolk, NR25 6BQ

Office phone:

01263 715779

Office Opening Hours:

Tues-Fri: 09.00- 17.00
Currently closed Mon, Sat, Sun

Looe

Address:

The Quay, West Looe, Cornwall, PL13 2ES

Office phone:

01841 533331

Office Opening Hours:

Mon, Tues, Weds, Fri, Sat: 
10.00-13.00, 14.00-16.00
Closed Thurs, Sun

Mumbles

Address:

101 Newton Road, Mumbles, Swansea, SA3 4BN

Office phone:

01792 360624

Office Opening Hours:

Mon: 10.00-16.00
Tue: 10.00-16.00
Wed: By appointment only
Thur: 10.00-16.00
Fri: 10.00-17.00
Sat: 09.00-17.00
Sun: Closed

Padstow

Address:

19 New Street, Padstow, Cornwall, PL28 8EA

Office phone:

01841 533331

Office Opening Hours:

Mon, Tue, Thur, Fri: 10.00-16.00
Temporarily closed Sat
Closed Wed, Sun

Porthleven

Address:

Cornish Horizons, Fore Street, Porthleven, Cornwall, TR13 9HL

Office Opening Hours:

Mon, Weds, Thur, Fri: 10.00-16.00
Closed Tues, Sat, Sun

Salcombe

Address:

Island Street, Salcombe, Devon, TQ8 8DP

Office phone:

03332 020899

Office Opening Hours:

Mon-Fri: 10.00-13.00, 14.00-16.00
Sat: Closed temporarily
Sun: Closed

Saundersfoot

Address:

4 The Strand, Saundersfoot, Pembrokeshire, SA69 9ET

Office phone:

01834 812791

Office Opening Hours:

Mon: 10.00-16.00
Tue: 10.00-16.00
Wed: 13.00-16.00
Thur: 10.00-16.00
Fri: 10.00-17.00
Sat: 09.00-17.00
Sun: Closed

Seahouses

Address:

Original Cottages Northumberland, 25a Main Street, Seahouses, Northumberland, NE68 7RE

Office phone:

03332 020899

Office Opening Hours:

Mon-Thurs: 10.00-16.00
Fri-Sat: 10.00-17.00
Closed Sun

Southwold

Address:

19 Market Place, Southwold, Suffolk, IP18 6EA

Office phone:

01502 722717

Office Opening Hours:

Tues-Fri: 09.00-17.00
Currently closed Mon, Sat, Sun

St Ives

Address:

9 High Street, St. Ives, Cornwall, TR26 1RS

Office phone:

01841 533331

Office Opening Hours:

Mon-Sat: 10.00-16.00
Closed Sun

Swanage

Address:

137a High Street, Swanage, Dorset, BH19 2NB

Office phone:

03332 020899

Office Opening Hours:

Mon, Tue, Wed, Fri, Sat: 10.00-16.00
Thur, Sun: Closed

Wells

Address:

14 Freeman Street, Wells-next-the-Sea, Norfolk, NR23 1BA

Office phone:

01263 715779

Office Opening Hours:

Currently closed. Reopening in September.

Whitby

Address:

8 Flowergate, Whitby, North Yorkshire, YO21 3BA

Office phone:

01947 600700

Office Opening Hours:

Mon-Thurs: 10.00-16.00
Fri-Sat: 10.00-17.00
Closed Sun

Woodbridge

Address:

Unit 1, Deben Wharf, Tide Mill Way, Woodbridge, Suffolk

Office phone:

01502 722717

Office Opening Hours:

Mon-Weds: 09.00-17.00
Currently closed Thurs-Sun