Contact us

If you have a question that's not answered in our FAQs, need support whilst on holiday or would like to place a booking, our dedicated teams are here for you.

On holiday support

Property specific contacts can be found in your arrival email and online account.

If you require further assistance, please call 0333 015 1348

Opening hours
Monday - Friday: 9am - 8pm
Saturday: 10:30am - 6:30pm
Sunday: 10:30am - 6:30pm
Bank Holidays: 10am - 6pm

Email holidaysupport@originalcottages.co.uk

Our Live Chat service is also available 10am-4pm:

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Bookings team

0333 015 1308

Opening hours
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm
Bank Holidays: 10am - 6pm

Email: bookings@originalcottages.co.uk

Our Live Chat service is also available 10am-4pm:

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Customer services

0333 015 1328

Opening hours
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm
Bank Holidays: 10am - 6pm

Email: customerservice@originalcottages.co.uk

Our Live Chat service is also available 10am-4pm:

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Press & media    

To arrange a journalist visit or for information on specific properties within our portfolio or high resolution images please email press@travelchapter.com

 

Our local offices

Original Cottages

Address:

Bank House, Market Place, Reepham, Norfolk, NR10 4JJ

Office phone:

03332 020899

Abersoch

Address:

Stryd Fawr, Abersoch, Pwllheli, LL53 7DT

Office phone:

01758 740992

Office Opening Hours:

Mon, Tues, Thurs: 10.00-16.00
Weds: 13.00-16.00
Fri, Sat: 10.00-17.00
Sun: Closed

Aldeburgh

Address:

Suffolk Secrets, 152 High Street, Aldeburgh, Suffolk, IP15 5AQ

Office phone:

01502 722717

Office Opening Hours:

Mon-Tue: 09.00-17.00
Wed: Closed
Thu-Sat: 09.00-17.00
Sun: Closed

Alnwick

Address:

29-31 Fenkle Street, Alnwick, Northumberland, NE66 1 HW

Office mobile phone:

03332 020899

Bakewell

Address:

Cambridge House, North Church Street, Bakewell, Derbyshire, DE45 1DB

Office phone:

01629 363309

Office Opening Hours:

Mon - Sat: 10.30-16.00
Sun: Closed

Beer

Address:

The Old Dairy, Beer, Devon, EX12 3JA

Office phone:

01297 23221

Office Opening Hours:

Mon, Weds, Fri, Sat: 
10.00-13.00, 14.00-16.00
Tues, Thurs, Sun: Closed

Braunton

Address:

2 The Square, Braunton, Devon, EX33 2JB

Office phone:

01271 813777

Office Opening Hours:

Mon-Sat: 10.00-16.00
Sun: Closed

Brighton

Address:

3 Kensington Place, Brighton, East Sussex, BN1 4EJ

Office phone:

01273 308779

Office Opening Hours:

Mon, Tue, Wed, Fri: 09.00-14.30
Thur, Sat, Sun: Closed

Canterbury

Address:

Kent And Sussex Cottages, 76 Castle Street, Canterbury, Kent, CT1 2QD

Office phone:

01580 720770

Office Opening Hours:

Weds-Fri: 09.00-17.00
Sat-Tues: Closed
Sun: Closed

Dartmouth

Address:

6-7 Hauley Road, Dartmouth, Devon, TQ6 9AA

Office phone:

03332 020899

Office Opening Hours:

Mon, Tue, Wed, Fri, Sat:
10.00-12.00, 13.00-16.00
Thur, Sun: Closed

Fowey

Address:

24b Station Road, Fowey, Cornwall, PL23 1DF

Office phone:

01841 533331

Office Opening Hours:

Mon, Tue, Thur, Fri, Sat: 
10.00-12.00, 13.00-16.00
Weds, Sun: Closed

Gosforth

Address:

5-10 Causey Street, Gosforth, Newcastle Upon Tyne, NE3 4DJ

Office phone:

01912 499322

Holkham

Address:

Hill Farm Barn, Holkham, Norfolk, NR23 1AD

Office Opening Hours:

Mon-Sat: 09.00-17.00
Sun: Closed

Holt

Address:

6 High Street, Holt, Norfolk, NR25 6BQ

Office phone:

01263 715779

Office Opening Hours:

Tues-Fri: 09.00- 17.00
Mon, Sat, Sun: Closed

Keswick

Address:

Unit 12 Pack Horse Court, 7 Standish Street, Keswick, Cumbria, CA12 5JB

Office phone:

01539 437417

Looe

Address:

The Quay, West Looe, Cornwall, PL13 2ES

Office mobile phone:

07970 317355

Office phone:

01841 533331

Office Opening Hours:

Mon, Tues, Weds, Fri, Sat: 
10.00-13.00, 14.00-16.00
Thurs, Sun: Closed

Mumbles

Address:

101 Newton Road, Mumbles, Swansea, SA3 4BN

Office phone:

01792 360624

Office Opening Hours:

Mon, Tues, Thurs: 10.00-16.00
Fri, Sat: 10.00-17.00
Sun: Closed

Newtown

Address:

Bear House, Bear Lanes, Newtown, Powys, SY16 2QZ

Office phone:

01686 628200

Porthleven

Address:

Fore Street, Porthleven, Cornwall, TR13 9HL

Office phone:

03332 020899

Office Opening Hours:

Mon, Tues, Thurs, Fri, Sat: 
10.00-16.00
Weds, Sun: Closed

Salcombe

Address:

1 Island Street, Salcombe, Devon, TQ8 8DP

Office phone:

03332 020899

Office Opening Hours:

Mon-Sat: 10.00-13.00, 14.00-16.00
Sun: Closed

Saundersfoot

Address:

4 The Strand, Saundersfoot, Pembrokeshire, SA69 9ET

Office phone:

01834 812791

Office Opening Hours:

Mon, Tues, Thurs: 10.00-16.00
Wed: 13.00-16.00
Fri: 10.00-17.00
Sat: 09.00-17.00
Sun: Closed

Seahouses

Address:

Original Cottages Northumberland, 25a Main Street, Seahouses, Northumberland, NE68 7RE

Office phone:

03332 020899

Office Opening Hours:

Mon-Tue: 10.30-16.00
Wed: Closed
Thu-Sat: 10.30-16.00
Sun: Closed

Southwold

Address:

19 Market Place, Southwold, Suffolk, IP18 6EA

Office phone:

01502 722717

Office Opening Hours:

Mon-Tue: 09.00-17.00
Wed: Closed
Thu-Sat: 09.00-17.00
Sun: Closed

St Ives

Address:

9 High Street, St. Ives, Cornwall, TR26 1RS

Office phone:

01841 533331

Office Opening Hours:

Mon-Sat: 10.00-16.00
Sun: Closed

Swanage

Address:

137a High Street, Swanage, Dorset, BH19 2NB

Office phone:

03332 020899

Office Opening Hours:

Mon, Tue, Wed, Fri, Sat: 10.00-16.00
Thur, Sun: Closed

Wells

Address:

14 Freeman Street, Wells-next-the-Sea, Norfolk, NR23 1BA

Office phone:

01263 715779

Office Opening Hours:

Currently closed. 

Weymouth

Address:

8 Trinity Road, Weymouth, Dorset, DT4 8TJ

Office Opening Hours:

Mon-Sat: 10.00-13.00, 14.00-16.00
Sun: Closed

Whitby

Address:

8 Flowergate, Whitby, North Yorkshire, YO21 3BA

Office phone:

01947 600700

Office Opening Hours:

Mon: 10.30-16.00
Tue: Closed but phonelines open
Wed-Sat: 10.30-16.00
Sun: Closed

Windermere

Address:

Unit 1 - 3, Elleray Corner, College Road, Windermere, Cumbria

Office phone:

01539 437417

Office Opening Hours:

Mon-Sat: 10.30-16.00
Closed Sundays

Woodbridge

Address:

Unit 1 Deben Wharf, Tide Mill Way, Woodbridge, Suffolk, IP12 1FP

Office phone:

01502 722717

Office Opening Hours:

Mon-Sun: Closed