Cookies Policy

This Cookies Policy sets out how The Original Cottage Company uses cookies and similar technologies when you access The Original Cottage Company website or one of the locally branded websites.

The Original Cottage Company may change its policy from time to time as required and keep it up-to-date by amending this document. You should check this document periodically to ensure that you are aware of any recent changes.

Change cookie control settings

What is a cookie?

A cookie is a small text file received and stored by your browser. Information in the cookie makes it possible for a website to recognise a visit by a specific browser installation and thus to send individualised information to this installation. A cookie can contain text, numbers, dates etc. but cookies used by us do not hold any personal information. A cookie is not a program and it cannot contain a virus.

What is meant by similar technologies?

'Similar technologies' refers to any mechanism in which information is stored or accessed on your device when you visit our websites, such as HTML5 Web Storage. Like cookies, these can contain simple data such as text, numbers, dates etc. but also cannot contain viruses. For simplicity's sake, these will henceforth be included under the umbrella term of 'cookies' despite being a distinct technology. 

Cookies used on this website

We make a distinction between cookies sent by our website, (first party cookies) and those sent by the website of one of our partners, e.g. Google Analytics (third party cookies). In most browsers it is possible to define settings that independently control the acceptance of each type of cookie on the computer.

We use cookies for the following purposes:

  • Necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, or complete online payments securely.
  • Analytics and Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our sites work, for example, by ensuring that users find what they are looking for easily.
  • Targeting and Advertising cookies. These cookies record your visit to our sites, the pages you have visited on our sites and others, and the links you have followed. We will use this information to make the advertising displayed to you more relevant to your interests. We may also share this information with third parties for this purpose.

We may share the information we collect from cookies with our third party advertisers and analytics teams i.e. Google, Facebook and Bing, where it may be combined with other information you've given to our website, or any of the brands within the Original Cottages Family.

A full listing of the cookies in use is available in the tables below.

What is the lifetime of a cookie?

A cookie’s lifetime varies depending on the purpose for which it has been created. Some cookies disappear as soon as the browser is shut down (temporary or session cookies) while others can live on for several months (permanent cookies). You can view the lifetimes of the cookies we set in the tables below.

Permanent cookies with a specified lifetime will have a new expiration date set each time the site to which the cookie is related is revisited. 

HTML5 Web Storage objects can be split into two lifetimes, 'Session' or 'Local'. Objects in the session storage will be removed by the web browser when a user closes the tab or window that the object was created in. Objects in the local storage are persistent and not automatically removed by browsers as default. These objects however can be removed by website functions.

If you would like a full listing of the cookies in use plus their duration, please see the tables below.

How do I avoid cookies?

You can adjust your Cookies Settings at any time when using our website by opening the Cookie Control widget found in the bottom-left corner of the screen, or selecting here to open Cookie Control settings. Your Cookies Settings are per-website, so you may need to repeat this on some or all of the Original Cottages Family websites.

Alternatively, you can select a browser and set it to block some or all cookies, delete existing cookies from your computer’s hard disk drive or in some cases issue a warning before any new cookie is downloaded. Please consult your chosen web browser’s Help function for instructions on how to do this.

You can always force immediate deletion of the cookies on your computer either during, or at the end of, a browser session. Please consult your chosen web browser’s Help function for instructions on how to do this.

For further detailed information you may wish to visit https://ico.org.uk/for-the-public/online/cookies/ which contains comprehensive sources of information on cookies and how to control them using a wide variety of browsers. 

Full details of cookies on Original Cottages websites

The below tables detail all the potential cookies that can be used on the family of Original Cottages websites. Not all of these will be in use on each individual website, nor each individual session. For example, some cookies from our external advertising partners will only be set if you come to our website through one of their online adverts.

Necessary cookies

Provider Name Type Purpose Lifetime
Civic Cookie Control CookieControl First-party cookie This is a cookie set by Civic Cookie Control that stores the cookie preferences on your system. 1 year
Zendesk __zlcmid First-party cookie This is a cookie set by Zendesk that facilitates the help widget and livechat function. 1 year
__zlcstore HTML5 local storage object This is a local storage object set by Zendesk that stores a Zendesk user's account settings locally. Persistent
ZD-arturos HTML5 local storage object This is a local storage object set by Zendesk that stores some customisations of the Zendesk Web Widget Persistent
ZD-buid HTML5 local storage object This is a local storage object set by Zendesk that collects a machine ID for use in Sunshine (if Sunshine functionality is being used) Persistent
ZD-suid HTML5 local storage object This is a local storage object set by Zendesk that stores a session ID for Sunshine (if Sunshine functionality is being used) Persistent
ZD-store HTML5 local storage object This is a local storage object set by Zendesk that ensures consistent presentation of the Zendesk Web Widget when a user navigates to a new web page on the website. Persistent
Drupal has_js First-party cookie This is a cookie set by Drupal which identifies browser capabilities. Session
sf_redirect First-party cookie This is a cookie set by Drupal which controls website redirects in certain conditions. Session
Drupal.webform.† HTML5 local storage object This is a local storage object set by Drupal which maintains the 'open/closed' appearance of a particular webform on a particular page for returning visits. Persistent
Drupal.history.<userid>.<pageid> HTML5 local storage object This is a local storage object set by Drupal upon logging into an account, used by the system to associate a user with the last page they have interacted with. Persistent
Original Cottages __rv First-party cookie This is a cookie set by us that collects information about recently viewed properties on your system. 1 year
__tw First-party cookie This is a cookie set by us that collects information about wishlisted properties on your system. 1 year
actorid First-party cookie This is a cookie set by us that defines a numeric identifier for our customer account authentication. 1 year
actortype First-party cookie This is a cookie set by us that categorises a user for our customer account authentication. 1 year
customerid First-party cookie This is a cookie set by us that defines a numeric identifier for our customer account records. 1 year
SESS* First-party cookie This is a prefix of cookies set by us that controls the website session. 23 days, or upon logging out of your customer account
buildDate HTML5 local storage object This is a local storage object used for development purposes which stores a timestamp of the latest code build. Persistent
lgtmfex HTML5 local storage object This is a local storage object that controls the auto-logout of a user who has logged into their customer account on our website. Persistent
recent_searches HTML5 local storage object This is a local storage object that records any recent searches performed by a user, so that functionality can be offered that allows the user to resume a search they had previously made. Persistent
zendeskloader_hasOpened HTML5 local storage object This is a local storage object that records whether a visitor has engaged with the Zendesk Web Widget in order to keep it loaded as they use the website. Persistent
Google reCAPTCHA _grecaptcha HTML5 local storage object This is a local storage object set by the Google reCAPTCHA plugin to prevent automated and malicious activity on the website. Persistent
SagePay JSESSIONID Third-party cookie This is a cookie set by SagePay that facilitates the secure payment function. Session
NCS_WJQ-mjwf.* Third-party cookie This is a prefix of cookies set by SagePay that facilitates the secure payment function. Session

* denotes a wildcard of a randomly generated alphanumeric string.
† denotes a dynamic string in reference to specific page/webform's context.

Analytics and Performance cookies

Provider Name Type Purpose Lifetime Opt-out
Google Analytics _ga First-party cookie This is a cookie set by Google Analytics that facilitates the Google Analytics service. 2 years Open Cookie Control settings
_gid First-party cookie This is a cookie set by Google Analytics that facilitates the Google Analytics service. 24 hours Open Cookie Control settings
_gat First-party cookie This is a cookie set by Google Analytics that facilitates the Google Analytics service. 1 minute Open Cookie Control settings
_dc_gtm_UA-* First-party cookie This is a prefix of cookies set by Google Analytics that facilitates the Google Analytics service. Session Open Cookie Control settings
_gac_UA-* First-party cookie This is a prefix of cookies set by Google Analytics that facilitates the Google Analytics service. 90 days Open Cookie Control settings
_gat_UA-* First-party cookie This is a prefix of cookies set by Google Analytics that facilitates the Google Analytics service. 1 minute Open Cookie Control settings
_gali First-party cookie This is a cookie set by Google Analytics that facilitates the Google Analytics service. 30 seconds Open Cookie Control settings
Glassbox _cls_s First-party cookie This is a cookie set by Glassbox that facilitates the Glassbox service. Session Open Cookie Control settings
_cls_v First-party cookie This is a cookie set by Glassbox that facilitates the Glassbox service. 5 years Open Cookie Control settings
gb.cors_ready HTML5 local storage object This is a local storage object set by Glassbox that facilitates the Glassbox service. Persistent Open Cookie Control settings
gb_unbound.app.conf HTML5 local storage object This is a local storage object set by Glassbox that facilitates the Glassbox service. Persistent Open Cookie Control settings
gb.sid HTML5 local storage object This is a local storage object set by Glassbox that facilitates the Glassbox service. Persistent Open Cookie Control settings
gb.psn HTML5 session storage object This is a session storage object set by Glassbox that facilitates the Glassbox service. Session Open Cookie Control settings
gb.btabid HTML5 session storage object This is a session storage object set by Glassbox that facilitates the Glassbox service. Session Open Cookie Control settings
gb_unbound.cls_v_expr HTML5 local storage object This is a local storage object set by Glassbox that facilitates the Glassbox service. Persistent Open Cookie Control settings

* denotes a wildcard of a randomly generated alphanumeric string.

Targeting and Advertising Cookies

Provider Name Type Purpose Lifetime Opt-out
DotDigital

dmSessionID

recordID

dm_i

First-party cookie These are cookies set by DotDigital to facilitate advertising and remarketing emails to individuals subscribed on our mailing list. Individuals can unsubscribe from marketing emails here.

20 minutes

1 year

1 hour

Open Cookie Control settings
Bing Ads

_uetsid

_uetvid

_uetmsclkid

First-party cookie These are cookies set by Bing Ads to facilitate advertising and remarketing through the Bing advertising network. For information about how Bing will use your personal data if you consent to these cookies, see Microsoft's Privacy & Terms.

1 day

16 days

90 days

Open Cookie Control settings
Bing Ads

MUID

MUIDB

Third-party cookie These are cookies set by Bing Ads to facilitate advertising and remarketing through the Bing advertising network. For information about how Bing will use your personal data if you consent to these cookies, see Microsoft's Privacy & Terms.

2 years

2 years

https://about.ads.microsoft.com/en-gb/resources/policies/opt-out-of-the-microsoft-advertising-optimization-program
Bing Ads

_uetsid_exp

_uetvid

_uetvid_exp

_uetsid

HTML5 local storage object These are storage objects set by Bing Ads to facilitate advertising and remarketing through the Bing advertising network. For information about how Bing will use your personal data if you consent to these storage objects, see Microsoft's Privacy & Terms.

Persistent

Persistent

Persistent

Persistent

Open Cookie Control settings
Google Ads

CONSENT

1P_JAR

ANID

DV

Third-party cookie These are cookies set by Google Ads to facilitate advertising and remarketing through the Google advertising network. For information about how Google will use your personal data if you consent to these cookies, see Google's Privacy & Terms.

20 years, 1 month

30 days

1 year

2 years

https://adssettings.google.co.uk/
DoubleClick (Google Ads)

APISID

HSID

SAPISID

SID

SSID

id

IDE

NID

test_cookie

DSID

Third-party cookie These are cookies set by DoubleClick to facilitate advertising and remarketing through the Google advertising network. For information about how Google will use your personal data if you consent to these cookies, see Google's Privacy & Terms.

2 years

2 years

2 years

180 days

180 days

360 days

390 days

180 days

1 day

180 days

https://adssettings.google.co.uk/
AdSense (Google Ads)

_gcl_au

_gcl_aw

First-party cookie These are cookies set by AdSense to facilitate advertising and remarketing through the Google advertising network. For information about how Google will use your personal data if you consent to these cookies, see Google's Privacy & Terms.

90 days

90 days

Open Cookie Control settings
Facebook Ads _fbp First-party cookie These are cookies set by Facebook Advertising to facilitate advertising and remarketing through the Facebook advertising network. For information about how Facebook will use your personal data if you consent to these cookies, see Facebook's Privacy & Terms. 90 days Open Cookie Control settings
Facebook Ads

datr

fr

sb

Third-party cookie These are cookies set by Facebook Advertising to facilitate advertising and remarketing through the Facebook advertising network. For information about how Facebook will use your personal data if you consent to these cookies, see Facebook's Privacy & Terms.

2 years

90 days

2 years

https://en-gb.facebook.com/policies/cookies/
LinkedIn

bcookie

lidc

UserMatchHistory

bscookie

lang

lissc

Third-party cookie These are cookies set by LinkedIn to facilitate advertising and remarketing through the LinkedIn network.

2 years

1 day

30 days

2 years

Session

1 year

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
atdmt.com (Facebook)

AA003

ATN

Third-party cookie These are cookies set by atdmt.com to facilitate advertising and remarketing through the Facebook advertising network. For information about how Facebook will use your personal data if you consent to these cookies, see Facebook's Privacy & Terms.

90 days

2 years

https://en-gb.facebook.com/policies/cookies/

 

Comments and Feedback

Please email any questions, concerns, or comments you have about our Cookies Policy to DPO@originalcottages.co.uk