From small beginnings at the family kitchen table of our cottage in Norfolk, Original Cottages has steadily expanded, both through organic growth based on its significant success and through an energetic and ongoing programme of judicious acquisition. Our property portfolio now stretches from Canterbury to Cumbria, Snowdonia to Southwold and the West Country to Whitby.
The local knowledge, expertise and service provided by each of our local offices remain at the heart of our business and are without doubt the key to our success. Each company is locally based, recruiting its own property portfolio, managing relationships with cottage owners, taking bookings, and handling enquiries from holidaymakers. This local focus means that holidaymakers and homeowners alike enjoy a personal and professional service from people who know and love the area in which they live and work.
Our local brands are supported by our Group Services in Reepham, Norfolk. This is the 'hub’ of the organisation and supports the local brands to ensure the best possible customer experience and success of the business. The main areas are Administration, Sales and Marketing, Finance, IT, various support functions and our development team who work in close partnership with the local teams around the country. So rather than being face-to-face with customers, they support from behind the scenes. This structure gives us the best of both worlds - local presence and personality from the brand teams, backed up by full-time, professional support services across the Group.
To capitalise on our increasingly widespread property portfolio and customer base, some of our marketing initiatives take a cross-brand, national approach. So for example, we have worked in partnership with a regional media group to develop a website to promote all our properties. We also operate this website, originalcottages.co.uk, which aims to provide the best possible selection of properties across the country, backed up with an unrivalled personal booking service.
The Original Cottage Company Limited is a family owned private limited company incorporated in England (registered number 06951692). Registered address at Bank House, Market Place, Reepham, Norwich, NR10 4JJ. VAT No. 595 2110 44.