We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!
To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!
Sandy Toes - March 2016
“Always to the standard described in the advert”
Thank you for your feedback it's great to hear that you are pleased with the cottage we hope to hear from you if you book another holiday with us
Ingrid Flute’s Yorkshire Holiday Cottages
Willow Barn - March 2016
“Will be booking with Norfolk Country Cottages again because we have been very pleased with their service.”
Great in every way excellent service from start to finish.
The team are delighted they were able to help, and look forward to helping you choose your next cottage in Norfolk. Thank you for taking the time to leave us feedback.
Norfolk Country Cottages