Truly local, wherever you stay.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!

To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!

The Bolt Hole - March 2016

“Prompt and courteous answering of the telephone and a very pleasant manner when calling at office.”

Exterior image of this beautiful property in the stunning coastal village of Blakeney

Mallard Cottage - March 2016

“Akways excellent”

Chapel Loft is a second floor apartment arranged over two floors and is a good base to explore the spectacular coastline and all that Exmoor has to offer

Chapel Loft - March 2016

“Organisation before and on our arrival : excellent.”

Starlings - March 2016

“The staff at Suffolk Secrets were very helpful and informative. I dealt with them via email and telephone and their service was excellent, very professional and straight forward.”

2 The Courtyard - March 2016

“Generally efficient.”

4 The Stables in Southwold is modern ground floor apartment making a good central base for two people.

4 The Stables - March 2016

“Very helpful people at Suffolk Secrets.”

This first floor lodge resides in the village Badingham not far from Woodbridge and sleeps 2.

The Carter's Loft - March 2016

“Really friendly company to deal with”

Shared Swimming Pool

Owl Cottage - March 2016

“Good choice of properties”

On a former working dairy farm in the heart of the Devon countryside, The Granary is a lovingly restored stone barn conversion

The Granary, Muddiford - March 2016

“new what they were talking about and replied asap with any answers”

Kitchen and dining area

Cowries - March 2016

“Staff very friendly and helpful.”