Truly local, wherever you stay.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!

To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!

View of exterior of property.

Snettisham Water Mill - May 2016

“Would be excellent, however credit card charge stopped us booking for a few days whilst we considered other options.”


Little Dolphins - May 2016

“The staff were helpful on our early arrival and were able to establish the house was ready for us to book in. This obviously was much appreciated after our long journey.”

Sitting Area

The Hideaway - May 2016

“Very efficient”


Bowgie - May 2016

“Contact I had was dealt with in a friendly helpful manner”

CB601 Exterior

The Mews - May 2016

“Excellent service.”

Detached and all on one level, is this compact, pretty cottage. It is only 300 yards from the sandy beach and the Coast Hopper bus stops just outside the cottage, which is very convenient for travelling to all the great coastal locations nearby

Rose Cottage - May 2016

“Very helpful on the phone”

N1455 - External - View 2

Woody Bay Cottage - May 2016

“Easy booking arrangements and helpful staff.”

View across the River Esk looking over towards Holt Court on Whitehall Landing.

The Great Eskcape - May 2016

“Generally good with the odd black mark”

Thank you for your feedback

Peter Smith

Ingrid Flute’s Yorkshire Holiday Cottages

Seem a reasonable company with the odd rough edge

I am sorry you did not get a reply about your message we usually inform the owners of these situations as they deal with the caretaking of the property. I am not sure why your message wasn't responded to but will have a look into it.

Peter Smith

Ingrid Flute’s Yorkshire Holiday Cottages


Creek View Cottage - May 2016

“Everything delivered as promised”