Truly local, wherever you stay.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!

To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!

Detached and all on one level, is this compact, pretty cottage. It is only 300 yards from the sandy beach and the Coast Hopper bus stops just outside the cottage, which is very convenient for travelling to all the great coastal locations nearby

Rose Cottage - July 2019

“Having chosen the holiday property online, I rang to book and this was dealt with quickly and efficiently. Confirmation details and keypad information all arrived as promised.”

Blue Horizon

Blue Horizon - July 2019

“We had questions and they either had the answer or found out the answer for us. Good service.”

White Cottage is a tastefully decorated Suffolk cottage located in the seaside town of Southwold.

White Cottage - July 2019

“No problems”

Amrose Cottage - July 2019

“The whole booking process straightforward”

Fair View Cottage - July 2019

“The only phone call I had to make was answered immediately.”

WAF247 - Sitting Room

The Stables - July 2019

“No problems at all encountered.”


3 Rose Terrace - July 2019

“Great service, communication and price.”

1 The Homestead - July 2019

“Suffolk Secrets were excellent, would book with them again.”

The Sun Deck - July 2019

“Excellent service”