Truly local, wherever you stay.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!

To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!

P00672 - Open Plan Living Room

7 The Old Station Master's House - September 2019

“Very well organised and no problems whatsoever”

Open Plan Room - View 1

72A High Street - September 2019

“Used Suffolk secrets several times, great company you can trust”

Seacroft - September 2019

“Perfect from beginning to the end of our stay”

Laurel Cottage is a spacious character cottage offering some original features and lovely country views

Laurel Cottage - September 2019

“Have used Marsdens on many occasions and never had a problem before. The team when booking are always helpful, polite and efficient. Disappointed this time with the property and feel Marsdens didn’t take my complaint seriously.”

5 East Cliff - September 2019

“very professional company to deal with”

No. 5 The Old Sail Loft - September 2019

“Top class agents”

Wheatsheaf Cottage

Wheatsheaf Cottage - September 2019

“Easy to use on line and lots of choice.”

Beautiful spacious room with plenty of comfortable seating.

Foden Lodge - September 2019

“Norfolk Cottages provide a range of excellent properties to suit a wide range of customers. They are a company I would be very happy to use in the future.”

Front exterior view.

Smithy Cottage - September 2019

“Very good company”