Truly local, wherever you stay.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!

To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!

Spacious dining area with dining table and chairs

Pear Tree Cottage - August 2019

“Very efficient and kept me well informed”

Balcony with table & chairs

The Old Boathouse - August 2019

“Good communication”

Sitting Room/Dining Area - View 1

Ataraxia - August 2019

“The company that is employed to clean the cottage is not going a very good job - there were cobwebs everywhere in all rooms on the ceilings and walls.”

Lounge

Bowsprits - August 2019

“Very straightforward, office in Fowey, if you needed it - we didn't . Paperwork in apartment explained everything you needed to know.”

5 Church Farm Cottages - August 2019

“However I did not get an acknowledgement to an e-mail I sent requesting info re the code for the key safe.”

54 Stradbroke Road - August 2019

“A helpful company and pleasant to deal with. Would book again.”

Garden View

Farm Cottage - August 2019

“Easy to use website, clear and timely communications.”

Modern and stylish Lounge with plenty of comfortable seating. There is also a coal-effect gas fire.

Redroofs - August 2019

“Good company, Good site with honest information.”

Viking Bay Hideaway - August 2019

“Very efficient, thank you.”

Four Harbour View - August 2019

“Disappointed about parking issues - misleading on the advert/site I used. Very impressed with James.”

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