Truly local, wherever you stay.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they've returned home. This feedback is often as helpful to us as it is to other customers who visit our websites as it allows us to identify what works well and if we can improve upon any aspects of our service - and it's also great just to hear that they've had a lovely time on their holiday!

To collect our customers' feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that our local teams have received no fewer than 25 Gold Trusted Merchant Awards from Feefo during 2014 to 2017. A truly amazing achievement!

This delightful little fisherman's cottage is tucked away just off the high street, a few minutes stroll from the quayside. It provides cosy accommodation, offering good value for money within this popular village.

51 High Street - March 2019

“When we called for the key code, I got the impression that we had been forgotten and there was surprise that we were staying, although we booked several months in advance. The lady didn’t know much about the property, or the management of it. Clearly it is only marketed by NC and this will hurt the reputation of the company byassociation. We don’t necessarily blame NC but they should have an element of quality control over properties that they market.”

Seaward - March 2019

“1. I was sent a diary reference for a place many miles north of the property.
2. I had to phone to get the access code as no one was in touch with me.”

Stone Cottage - March 2019

“Very professional throughout.”

EK721 Exterior

Hector's House - March 2019

“Kent and Sussex Holiday Cottages provided us with excellent communication, directions and description of the property.”

Pembrokeshire beach cottage - 500 yards from Amroth Beach

Bwthyn Amroth - March 2019

“Great service. Will use again”

Lounge and dining area

Merryn Cottage - March 2019

“I am so disappointed as Cornish Horizons were quick to take my money but not quick to resolve any issues”

The Old Potting Room - March 2019

“Easy and reliable to use”

The view of Winshaw House from the front garden

Winshaw House - March 2019

“When I spoke to the staff they were quite rude and not very helpful. Quite disappointing that the customer didn’t seem to matter.”

Decked Area

Wingfield Villa - March 2019

“Always easy to deal with, accommodating and helpful”

The kitchen has a dining area.

Rendezvous Cottage - March 2019

“We needed to hire a wheelchair during our stay and we were helped with the logistics of that by Yorkshire Holiday Cottages. Thank you!”